The common theme for interruptions on social media is jumping on another network to air.
As with almost all Facebook and Instagram outages, users took to Twitter on Thursday with the hashtag #InstagramDown and quickly became one of the most popular topics in the United States.
Facebook started having issues around 6 p.m. 17:30 ET, with issues popping up across Facebook, and Facebook-owned sites Messenger and Instagram worldwide, according to Downdetector.com.
A message that many users saw: “Sorry, something went wrong” and in the app under news and groups a message said that the pages were not available and that it “may be due to a technical error that we are trying to fix.”
And tweets on rival site Twitter started flying right away.
About 20 minutes later, the platforms started working again for many users.
A spokesman for Facebook later said in an email statement: “Earlier today, a configuration change caused Facebook services to be unavailable to some people. We quickly researched and solved the problem. We apologize for the inconvenience. “
Facebook lawsuit: Facebook, Mark Zuckerberg sued for anti-Muslim hate speech, violence by civil rights group
Vaccine against covid: How to Add “I Got My COVID Vaccine” Box to Your Facebook Profile
In January, an unknown number of users were logged out of their accounts, which Facebook said was a configuration error.
In March 2019, Facebook had one of the longest outages in the company’s history and was out for many users for more than 12 hours.
Facebook, the world’s largest social media network, has nearly 3 billion monthly users. Among U.S. adults who use Facebook, nearly three-quarters visit the site at least once a day, the Pew Research Center reported in 2019.
This story will be updated.
Contributions: Terry Collins, Josh Rivera and Jessica Guynn, USA TODAY
Follow USA TODAY reporter Kelly Tyko on Twitter: @KellyTyko
Read or share this story: https://www.usatoday.com/story/tech/2021/04/08/facebook-instagram-outage-april-2021/7147860002/