Police departments in several states reported interruptions to 911 emergency services Monday night.
Minneapolis police said 911 lines “do not operate nationwide,” but provided few other details. The questions were extended to departments in many states, including Minnesota, Delaware, Arizona, Indiana, Colorado, and Pennsylvania.
NOTE: The 911 lines do not operate nationwide. This is for phone calls and text messages. If you need police, fire or emergency medical care in Minneapolis, please call 612-348-2345. We will advise when this problem is resolved, ”the department said.
Delaware State Police said its dispatch centers experienced a “state disruption in service.”
“The Delaware State Police Dispatch Centers are now operational and 911 calls are being received,” Delaware State Police said in a statement. “If you call 911 and receive a busy signal or a busy message, callers are encouraged to text 911 and write your emergency in the message field or use the non-emergency phone numbers.”
The outcome seemed to resolve itself within minutes in many places.
The reason for the service interruption was not immediately clear. However, the departments reported issues with an ongoing outage affecting Microsoft 365 services, including Outlook and Office.
Earlier Monday night, the city of Redmond, Washington, noticed that the city’s phone lines and email accounts were down due to the Microsoft 365 outage. Microsoft’s headquarters are located in Redmond.
Microsoft did not immediately return a request for comment.
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