A number of OnePlus 9 Pro owners say they receive persistent overheating warnings, often using the camera app. Android Police spotted the growing number of reports, many of which are gathered in a thread on OnePlus’ support forum and often mention the use of the camera app in connection with the warnings. OnePlus tells The edge this is a known issue and that a solution will come via software updates “within the next few weeks.”
Some 9 Pro owners who report the problem say that the warning is displayed even with easy use of the phone’s still image or video recording features, and in some cases the phone will prohibit taking more pictures until it cools down again. Others mention the problem that occurs around or shortly after the initial setup. We did not encounter the problem while testing the OnePlus 9 Pro for our review, nor have we seen it come up with use since then.
OnePlus thought a lot about heat dissipation in the 9 Pro̵
While the phone appears to be well-equipped to handle hardware on the hardware side, users’ descriptions of the problem and the answer from OnePlus indicate that something may be wrong with the software side. Until that fix arrives, the company encourages 9 Pro owners who are experiencing issues to submit a bug report through its forums.