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On. Labor & Industry Department to launch new unemployment equalization system



The acting secretary of the Ministry of Labor, Jennifer Berrier, announced on Thursday that the department’s new unemployment equalization system will launch on 8 June. The new system – which will replace an outdated 40-year-old system for older mainframe – is expected to make it faster and easier for Pennsylvanians to file claims. “The new system will be easy to use, provide access to important information and streamline the unemployment application process for workers, employers, unemployed people and third-party administrators,” Berrier said. According to Berrier, the new UC system will have a different look than the current system and is better adapted to the user interface of modern websites, making it more intuitive to use. It also provides access to more information and self-service options and reduces the need for plaintiffs to contact the UC Service Center. Affected programs The following programs switch to the new system: Unemployment Compensation (UC). Pandemic Emergency Compensation (PEUC). Extended benefits (EB). Shared work or short-term compensation (STC). Trade Regulatory Supplement (TRA). The Federal Pandemic Unemployment Assistance (PUA) program operates on a separate system and will not be affected by the transition. New system features Individuals who are currently claiming benefits through one of the above programs will need the new UC system to file their weekly or bi-weekly requirements. Additional features of the new system include: Filing a new or reopened claim. Access to information about a claim. Filing an appeal. Checking the status of a payment. Use of a dashboard to receive important messages from UC staff. Changing options such as whether communications are sent electronically or by physical mail, and whether federal income tax is withheld. According to L&I, the new UC system will allow employers abi to receive important information and messages via their dashboard and additional self-service options for managing their benefit information. While the current system only provides notices of separations, hearing dates and UC correspondence on paper, the new system will allow employers to view this information in real time. This will provide greater monitoring, faster response time and better communication about changes in an employer̵

7;s information, L&I said. Helping users prepare L & I will provide user guides and hold live workshops to help individuals learn how to use the new system before implementation. Announcements will be published in the coming weeks about dates for workshops and how to access them. & I said it is also in the process of hiring and training an additional 500 to 1,000 customer service staff and 180 interviewers to help Pennsylvanians with their questions and Requirements, companies and other users can view tutorials and instructional guides for the new system at www.uc .pa.gov. People can also follow L&I on Facebook or Twitter to stay up to date. The requirements system will go offline during the transition L&I said that during the transition, the requirements system must be taken offline for all users for approximately two weeks. The department expects to provide regular updates on this and other changes.

Acting Secretary of the Department of Labor and Industry Jennifer Berrier announced Thursday that the department’s new unemployment benefit system will begin on June 8.

The new system – which will replace an outdated 40-year-old mainframe inheritance system – is expected to make it faster and easier for Pennsylvania residents to file claims.

“The new system will be easy to use, provide access to important information and streamline the unemployment application process for workers, employers, unemployment program workers and third-party administrators,” Berrier said.

According to Berrier, the new UC system will have a different look than the current system and is better adapted to the user interface of modern websites, making it more intuitive to use. It also provides access to more information and self-service options and reduces the need for plaintiffs to contact the UC Service Center.

Affected programs

The following programs switch to the new system:

  • Unemployment Compensation (UC).
  • Pandemic Emergency Unemployment Compensation (PEUC).
  • Extended Benefits (EB).
  • Shared work or short-term compensation (STC).
  • Trade Adjustment Addition (TRA).

The Federal Pandemic Unemployment Assistance (PUA) program operates on a separate system and will does not be affected by the transition.

New system functions

Individuals who are currently filing benefits through one of the above programs will need the new UC system to file their weekly or bi-weekly claims.

Additional features of the new system include:

  • Submits a new or reopened claim.
  • Access to information about a claim.
  • Submitting an appeal.
  • Checking the status of a payment.
  • Use of a dashboard to receive important messages from UC staff.
  • Changing options, such as whether communications are sent electronically or by physical mail, and whether federal income tax is withheld.

According to L&I, the new UC system will allow employers to receive important information and notifications via their dashboard and additional self-service options for managing their benefit information. While the current system only provides notices of separations, hearing dates and UC correspondence on paper, the new system will allow employers to view this information in real time. This will provide greater oversight, faster response time and better communication about changes in an employer’s information, L&I said.

Help users prepare

L&I provides user guides and holds live workshops to help individuals learn how to use the new system before implementation. Announcements will be published in the coming weeks about dates for workshops and how to access them.

L&I said it is also in the process of hiring and training an additional 500 to 1,000 customer service staff and 180 interviewers to assist Pennsylvanians with their questions and requirements.

Requirements, companies and other users can see tutorials and instruction guides for the new system at www.uc.pa.gov. People can also follow L&I on Facebook or Twitter to stay up to date.

The damage system goes offline during the transition

L&I said the damage system during the transition should be taken offline for all users for about two weeks. The department expects to provide regular updates on this and other changes.




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