Logitech said Friday that it is discontinuing its series of Harmony universal remotes, ending years of speculation that the devices were heading out. Models currently in stock at retailers will be available while stocks last, and the company says it will continue to provide support and service to the Harmony remote “as long as customers use it.”
“While Harmony remotes are and continue to be available through various resellers, in the future Logitech will no longer manufacture Harmony remotes,” according to a blog post on Logitech’s support page. “We do not expect any impact on our customers with this announcement. We plan to support our Harmony community and new Harmony customers, which include access to our software and apps for setting up and managing your remotes. We also plan to continue updating the platform and adding devices to our Harmony database. Customer support and warranty support will continue to be offered. ”
Logitech acquired Intrigue Technologies, the original manufacturer of the Harmony remote, back in 2004. Harmony universal remotes were popular with consumers looking for a remote to control them all ̵
Logitech’s business has grown sharply during the coronavirus pandemic as people worked and schooled at home; in January, the company reported third-quarter sales rose 85 percent year-over-year to $ 1.67 billion, enough for it to spray on its first ever Super Bowl commercial.
But with the rise in streaming services over the last few years, universal remotes are no longer as important as they once were. That’s what Logitech CEO Bracken Darrell said The edge in 2019, that Harmony was a small business for the company; he said the remote business was only about 6 percent the size of Logitech’s huge keyboard business, for example.
“I think over time, you get fewer and fewer people who feel they really need the universal remote,” Darrell said at the time. He added that the company valued hardcore Harmony users who love the device: “It’s so rare to have users who love something as much as many of our Harmony users do. We always take care of them because we truly believe it is part of the brand’s responsibility, ”Darrell said The edge. “So we love Harmony for that reason. How long it will be out there, I do not know. ”