Remember last year when Apple admitted that it sent iPad Pro (2018) devices that were bent? A leaked internal email from VP of hardware engineering Dan Riccio, sent to a customer who bought the tablet, said that even with the bend "Apple's high quality standards for design and precision manufacture meet or exceed." Apple's specifications require a flattening of up to 400 microns, which the designated design was less forgiving than required on previous generations of the product. Apple accused the cooling process involved in the (ahem) non-defect manufacturing process.
If you're not satisfied with the bend of your 1
1-inch or 12.9-inch iPad Pro (2018) that Apple does not say and will never affect device performance, you may want to follow a story posted on Reddit (via ZDNet) about an Apple customer who could score a free replacement device. This customer took his bent iPad Pro (2018) to the Apple Store where he was told by an Apple Genius that there was one of two results he could expect. If the bend turns out to be within tolerance, no action will be taken. On the other hand, if the bend proved to be severe enough to be out of tolerance, the customer would receive a free replacement unit.
But Apple Genius quickly picked up something else. "Well, if you had trouble connecting with your WiFi, I'd have to order a replacement. So what's wrong with your iPad?" This comment was the same as a blink. Without a second thought, the customer replied: "Wi-Fi, I think."
Bottom line? The customer picked up his replacement iPad Pro (2018) last week. Now, before all of you iPad Pro owners rush to your cars and drive to the nearest Apple Store, the company will catch this if it hasn't already taken place. You need to find the right type of Genius Bar employee who values justice over his job. We go on a limb here and say there aren't too many of them in your nearby Apple Store.