Google says they are aware of an issue with Pixel 4A 5G touchscreens and are working on a solution. Some devices do not respond consistently to touch on the bottom of the screen, which especially affects people who have opted for three-button navigation rather than swipes. Android Police spotted complaints from 4A 5G owners experiencing the issue, which appears to have surfaced after the security update in December was released.
Google’s response comes with permission from a Pixel Support Forum post. The company says it will fix the issue “in an upcoming software update”
1. When tapping icons on the edge of the screen, press the center of the button or the side of the button / icon furthest from the edge of the screen.
2. When tapping icons, including the navigation buttons at the bottom of the screen, use the tip of your finger or thumb instead. This helps to improve touch recognition.
It is not an easy task to try and deliberately change the way you do something like pressing a button on your phone screen, so hopefully Pixel 4A 5G users only need to try these awkward solutions for a little longer.
Google’s January patch addressed a number of other Pixel 4A 5G bugs and quirks with the security update. So while the touch screen problem persists, at least one sound error that caused crackling sounds in some situations is no longer a problem.