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Fighting with student loans? Virginia has a new way to help



Scott Kemp joined Virginia in October last year to help borrowers who may have trouble managing their student loan debt. Kemp said the average loan debt among student borrowers in Virginia is about $ 37,000.

WASHINGTON – Virginians struggling with student loan debt has a new place to turn around for help.

Scott Kemp is the state's first student loan lawyer. [19659003] He works within the Office of the Qualified Education Loan Ombudsman, set up by the State Higher Education for Virginia (SCHEV) towards a law passed last year in the General Assembly.

Kemp's primary focus is to help borrowers.

"Whether they are looking for repayment information until they are in default on their loans and in need and need help understanding what their options are about to come out of default. We want them to lead in a positive direction, "he said.

Kemp was employed last October and there has been an online student complaint form since December 1

.

"I have about 28 cases, four of which I have been able to close, so I have about 24 open cases right now," he said.

He will also work to create an online training course for student borrowers, which according to law must be publicly available by December 1, 2019.

"Throughout the year, we are developing education courses and expanding the website, so we hope to group everything together. and use common language, "Kemp said.

His third goal?

"Gather data on the type of borrower complaint we get and be able to share it and make policy recommendations to our lawmakers regarding perhaps some changes we can recommend that would be in student borrowers in Virginia. "Best interests. "

Kemp said the average loan debt among students b orrowers in Virginia is about $ 37,000.

The program in Virginia coincides with the Student Loan Ombudsman offices that have also been set up recently in DC and Maryland.

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