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Facts about parental control apps



Apple has always believed that parents should have tools to handle their children's device usage. That's why we created, and continue to develop, Screen Time. Other apps in the App Store, including the Balance Screen Time by Moment Health and the Verizon Smart Family, allow parents to balance the benefits of technology with other activities that help young minds learn and grow.

We recently removed several parental control apps from the App Store, which we did for a simple reason: they put users' privacy and security at risk. It is important to understand why and how this happened.

During the past year, we became aware that several of these parental control programs used a very invasive technology called Mobile Device Management or MDM. MDM provides third party control and access over a device and its most sensitive information, including user location, app usage, email accounts, camera permissions and browsing history. We began investigating this use of MDM by non-business developers back in early 201

7 and updated our guidelines based on this work in mid-2017.

MDM has legitimate uses. Businesses will sometimes install MDM on enterprise devices to better manage proprietary data and hardware. But it's incredibly risky – and a clear violation of the App Store policies – for a private, consumer-focused app company to install MDM control over a customer's device. In addition to the controls that the app itself can exert over the user's device, research has shown that MDM profiles could be used by hackers to access malicious purposes.

Parents should not have to deal with their fears of their children's device use for privacy and security risks, and the App Store should not be a platform to force this choice. No one except you should have unlimited access to manage your child's device.

When we found out about these policy violations, we reported these violations to the app developers and gave them 30 days to submit an updated app to avoid accessibility disruption. in the App Store. Several developers have released updates to bring their apps into line with these policies. Those not removed from the App Store.

We created the App Store to create a safe and vibrant market where developers and entrepreneurs can bring their ideas to users worldwide, and users can trust that the apps they discover meet Apple's security and standards standards. responsibility.

Apple has supported third-party apps are always supported in the App Store, which helps parents manage their children's devices. Contrary to what the New York Times reported on the weekend, it's not about competition. It's a matter of security.

In this app category and in each category, we are committed to providing a competitive, innovative app ecosystem. There are many highly successful apps that offer features and services similar to Apple's in categories such as messaging, maps, email, music, web browsers, photos, notebooks, contact managers and payment systems, to name but a few. We are committed to providing a place where these apps can thrive as they enhance the user experience for everyone.


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