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Epic Games Refunds Mom After 11-year-old son spends $ 1200 on Fortnite



A North Carolina mother found out the hard way you probably shouldn't give your child free clothes with a credit card if they play a game like Fortnite . In this particular case, his son collected a total bill of $ 1,200.

This story comes to us from News4JAX, a television news broadcast serving the Jacksonville area. During a recent morning update, the anchor told the story of a mother whose 11-year-old son spent $ 1,200 on game purchases within Fortnite . A free game game from Epic, Fortnite has lots of ways to spend currency in the world on things like season cards and cosmetics.

According to the report, the woman initially believed she was the victim of fraud when she received the credit card bill, only to find that her son had rolled large in the game.

She contacted Epic Games and eventually got a refund, although the original report notes that the process took some time. The report also mentions that Epic has received an "F" rating from the Better Business Bureau, but missed Epic's response in that way and noted that they are working with customers personally and choosing not to connect with the BBB.

The story also says that additional cases like this have been reported and most of them have gone unresolved. It is likely to focus on the handful of complaints through the BBB, which Epic has stated they handle through their own channels. As a note to customers, if you have a problem with Fortnite or Epic, you should probably contact them directly.

During the broadcast, anchors discuss the potential dangers of prepayment of goods in games such as Fortnite claiming that there is no way to prevent a child from going wild with your credit card. Again, this ignores parenting features found within the game itself and on various game platforms where Fortnite is available. It should also be noted that credit card information is not required to sign up for an account at Fortnite or to play the game. So if a child has unrestricted access to the parent's credit card in the game, there is a pretty good chance that the parents were involved in that process at first.

Without knowing the details of the case, it is likely that Fortnite 's EULA actually protects them from claims such as this. When playing modern online games, it is the text walls, all of them quickly passing by before they are dived. What is important about the text is that it specifies all the things you accept by tapping the "accept" button, including questions about using currency in real currency within the game. And since a child cannot get their own credit card, they are the responsibility of the buyer.

After all, it sounds like Epic decided to play well in this particular case. Nevertheless, I cannot do without whether this refund resulted in all game purchases being deleted from the account.


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