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COVID-19 outbreak reported in Sacramento County 911 dispatch center



Nine people at a Sacramento 911 shipping center have tested positive for COVID-19, officials said Friday. The new coronavirus outbreak occurred at the Sacramento Regional Fire / EMS Communications Center, CEO Tyler Wagaman said in a statement. “None of them have any interaction with the public as part of their job responsibilities,” Wagaman said. “And when members of our community call 911 for a fire, medical, or other emergency, they can be assured that their call will be managed by a trained public safety distributor and firefighters will be deployed to assist them.” Service at the 911 dispatch center has not been affected. There is no reduction in service, nor is it expected, the statement said. Wagaman said the test will continue to find out when people can return to work or if there are other cases in the dispatch center. “The Communications Center has and will continue to implement the COVID-1

9 Public Health Guidelines published by Sacramento County, the State of California and the Centers for Disease Control to protect our employees from exposure to this coronavirus,” the statement said. In addition, we have worked closely with our own medical director to ensure that we follow the recommended safety practices for critical infrastructure / critical staff. “Details of the outline of the outbreak or the number of quarantines were not immediately available. Wagaman said employees’ medical costs are covered and that they get up to 80 hours of paid leave when they recover from the virus or quarantine. “Due to the technology requirements for emergency shipping services, this work cannot be performed off-site,” he explained. “As a critical public security infrastructure, the Communications Center remains fully operational. We have a robust plan to maintain staff and continue operations. ”

Nine people at a Sacramento 911 shipping center have tested positive for COVID-19, officials said Friday.

The new coronavirus outbreak occurred at the Sacramento Regional Fire / EMS Communications Center, CEO Tyler Wagaman said in a statement.

“None of them have any interaction with the public as part of their job responsibilities,” Wagaman said. “And when members of our community call 911 for a fire, medical, or other emergency, they can be assured that their call will be managed by a trained public safety officer and firefighters will be deployed to assist them.”

Service at the 911 dispatch center is not affected. There is no reduction in the service, nor is it expected, the statement said.

When officials heard about the first COVID-19 positive test, they implemented a rapid testing program to determine the magnitude of the outbreak. Wagaman said the test continues to find out when people can return to work or if there are other cases in the dispatch center.

“The Communications Center has and will continue to implement the COVID-19 Public Health Guidelines published by Sacramento County, the State of California and the Centers for Disease Control to protect our employees from exposure to this coronavirus,” the statement said. In addition, we have worked closely with our own medical director to ensure that we follow the safety practices recommended for critical infrastructure / critical staff. ”

Information on the timeline of the outbreak or the number of people in quarantine was not immediately available.

Wagaman said employees’ medical costs are covered and that they get up to 80 hours of paid leave when they recover from the virus or quarantine.

“Due to the technology requirements for emergency shipping services, this work cannot be performed off-site,” he explained. “As a critical public security infrastructure, the Communications Center remains fully operational. We have a robust plan to maintain staff and continue operations. ”


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