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Change users report problem with error 2123-1502 after system update problems

Switch & Lite© Nintendo Life

Earlier in the week, there was the notable occasion where Nintendo released a Switch firmware update that offered “general system stability improvements to improve the user experience”. Then problems arose in what appeared to be the first, and Nintendo paused the rollout and eventually restarted distribution a few days later.

Problems with the original rollout were stated by Nintendo to be related to connectivity issues and issues when adding new microSD cards. However, some users still have issues with version 1

2.0.3 despite Nintendo’s updated rollout, with bugs 2123-1502, as attempts to download games or updates fail.

We noticed a surprising number of users in the forum thread on this very site, and some are struggling to download games today. There is also a long Reddit thread full of Switch owners with the issue and sharing potential fixes.

For those who have notable and ongoing issues, it is definitely worth contacting Nintendo Customer Services for assistance, while some are pointed to this page for a trial to try. Some also report that when a download is not processed, they simply continue to select ‘retry download’ and that finally working. In other cases, it may also help clear your Wi-Fi settings and re-enter.

It should be noted that this seems to affect an unfortunate minority, but it is not an ideal look for Nintendo – which has typically been very reliable with its firmware updates over the years.

Have you encountered this issue since Nintendo rolled out the firmware update? Let us know in the comments.

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