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Apple says older Apple Watch repairs may qualify for Series 2 replacement due to lack of parts



Apple is allegedly making low parts for 42mm Series 1 and original first generation Apple Watch repairs. Apple Authorized Service Providers are told to replace these Apple Watch models with a Series 2. Instead of Apple according to Apple Authorizations (19459005) generation or Series 1 Apple Watch models with a Series 2, if a customer needs a repair. This is due to delivery restrictions and will start in February and run through April.

It is unclear at present if other Apple Watch models are limited, including 38mm series 0 series and series 1. The internal document also does not indicate whether only aluminum models qualify or if the policy also includes stainless steel ceramic and gold models.

The document is distributed to AASP's in the US and other countries and is likely to be sent to Apple Stores as well. This means that appointments at the Genius Bar must be treated as equal.

Anecdotal, many users have previously found out that if you send an original first generation Apple Watch for repair, there is a good chance that the company will replace it with a series 1

.

Have you ever sent your Apple Watch for repair? What was your experience like? Please let us know in the comments below!


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