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Apple is preparing for a secure iPhone launch season with Express Pickup locations and store reopening

Express pickup at Apple Aventura (Photo courtesy of @ jgrano305)

Apple is significantly expanding its new Express Storefront pickup service to help serve customers safely in regions where full in-store service cannot be resumed due to COVID-19 conditions. The new accommodations arrive as Apple prepares to enter this year’s busiest product launch season. The iPhone 12, 12 Pro, 12 mini, new iPad Air, MagSafe accessories and HomePod mini will all be available in mid-November.

As of October 18, more than 90 percent of Apple’s 271 U.S. stores have reopened. All but 14 locations outside the United States have resumed service in some capacity.

After initially closing, reopening and reopening many stores due to the pandemic, Apple has gradually opened most locations a second time, often only by appointment. Many customers who are unaware of the reopens are surprised to find that iPhone 1

2 orders can again be picked up at their local stores.

This is what the journey so far looks like:

Míc Sun visualized the Apple Store reopening data collected from the COVID-19 Apple Store tracker.

At least 23 Apple Stores in 8 US states, 3 in France, 2 in the UK and 1 in Canada have adopted the Apple Express Storefront layout prior to the iPhone launch on October 23rd. 13 of these stores will reopen between October 18 and 20 in U.S. states that have struggled with a resurgence of COVID-19 cases. The Express format helps Apple maintain security without abandoning customers or encouraging extra travel to the nearest nearest open store.

The Apple Express Storefront design was tested in September in Burlingame, California. Stores with the Express format include a temporary wall at the entrance or a kiosk outside, product display shelves and sales counters with plexiglass screens. Service is limited to picking up online orders and Genius Support by appointment. In a subset of Express Storefronts, customers may have access to the store with a purchase agreement. Pickup methods for each store location are described in the Apple Store app.

Apple Stores with Express Storefronts




  • Apple Aventura
  • Apple Brickell City Center
  • Apple Dadeland
  • Apple Lincoln Road
  • Apple The Falls



North Carolina

  • Apple Northlake Mall
  • Apple SouthPark


  • Apple CoolSprings Gallery
  • Apple Green Hills
  • Apple Saddle Creek
  • Apple West Town Mall


  • Apple Baybrook
  • Apple First Colony Mall
  • Apple Galleria Dallas
  • Apple Highland Village
  • Apple Houston Galleria
  • Apple Memorial City
  • Apple The Woodlands
  • Apple Willowbrook Mall


  • Apple Opera
  • Apple Rosny 2
  • Apple The Four Times

The United Kingdom

  • Apple Stratford City
  • Apple White City


If you want to try the latest iPhones for yourself, it’s still the best way to guarantee one-on-one service at your local Apple Store and less time waiting in line to schedule an appointment to shop with a specialist. . Remember that a shopping agreement does not reserve a product that can be purchased or Genius Support. In many cases, fast delivery from the Apple Store online will be the easiest way to receive an order.

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