American Airlines has apologized after allegedly counting a passenger to wrap herself in a blanket to hide her outfit.
Dr Tisha Rowe said the incident happened on 30 June on a flight to Miami from a family holiday in Jamaica. 1
A tweet she shared of the playsuit she was wearing has been shared thousands of times since.
Dr Rowe was flying from Kingston with her eight-year-old son when the incident occurred.
She allegedly a flight attendant first asked her to step off the plane, then described her outfit as "inappropriate" to fly and asked if she had a jacket to "cover up" with.
After attempts to defend her outfit apparently failed and her son become upset, Dr Rowe said she was forced to wrap a blanket around her waist and return to her seat feeling "humiliated".
"To me, there was never an oath of empathy, an ounce of apology, any attempt to maintain my dignity throughout the situation," she told Buzzfeed News.
Dr Rowe has also used the airline of racial bias and discriminating against her body type.
"We are policed for being black," she said in one tweet. "Our bodies are sexualized as women and we must adjuster to make everyone around us comfortable."
"I have seen white women with much shorter shorts board on a plane without a blink of an eye."
On Tuesday the airline said they had apologized to Dr Rowe and her son and refunded their travel.
"We were concerned about Dr Rowe's comments, and reached out to her and our team at the Kingston airport to gather more information about what happened," a spokeswoman said in a statement to US media.
"We are proud to serve customers of all backgrounds and are committed to providing positive, safe travel experience for everyone who flies with us. "
In 2017 the National Association for the Advancement of Colored People (NAACP) issued a "national travel advisory" about American Airlines, citing "possible racial bias" and "disturbing incidents".
They later lifted the advisory in 2018 , after working with them for a year on initiatives like implicit bias training.