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Amazon Care job listings with telemedicine service suggest expansion



Amazon employees are told they can get medical attention on call

Amazon Care, the company’s online medical clinic for its own employees, is trying to hire half a dozen people in business development roles to “build and expand relationships with commercial and public companies.” Most of the roles were aired within the last month.

By building a business development team, the company signals an intention to go broader than its own employees. Amazon has a history of developing products that it tests on its own workforce before expanding to a wider population.

In addition, a person familiar with the business unit̵

7;s plans told CNBC that Amazon Care has begun reaching out to health plans and employers in the Washington area to discuss opportunities to expand beyond its own employees. The plans are in an exploratory phase and may not result in expansion.

Launched as a pilot in the fall of 2019, Amazon Care offers a virtual medical clinic to employees and their loved ones in Washington state. The goal is to make it easier to access high-quality primary care online, and home visits are also available in some areas.

Amazon has increasingly moved into the medical sector in recent years. In 2018, it acquired PillPack, which offers home medicine delivery, and has built up a pharmacy team under this division. It also has a health and wellness unit focused on voice applications within the Alexa team. The company moved into the portable market in August with a device known as Halo to track users’ health and fitness.

Telemedicine represents a significant market opportunity. It is expected to be more than $ 17 billion by 2026 as more people choose to engage with their doctors online. The coronavirus pandemic has accelerated this shift with the federal government’s relaxing rules to make it easier for doctors to get paid for an online visit.

In September, Amazon Care announced it had expanded its service from its headquarters in the Seattle area to all of its offices throughout Washington State.

A spokesman for Amazon declined to comment.


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