& # 39; Together with Deep Silver and Epic Games, we have agreed that if the above suggestions are not acceptable to backers, refund requests will be honored & # 39;
So this E3 went pretty bad for Ys Net and Deep Silver. The duo announced that Shenmue creator Yu Suzuki, Shenmue III would be an epic shop exclusive to PC, despite the fact that Kickstarter backers had expected steam keys. This meant that expected steam owners would not receive their keys until one year after the launch, and refunds were refused. As expected, the internet blew up like a pulsing mouth.
Now several weeks later, the developer / publisher, who was clearly united with the agreement, supports. According to the latest Kickstarter update, contingency plans are now in place for backers. Now, the Epic agreement is still ongoing, and Steam copies are still shipping by 2020, but there are opportunities and one of them is a refund.
The full details are below, but it is important that you can still get the game a year later steam (haha whatever), switch to PS4 or get refund "if the suggestions are not acceptable to the backers. " The process "will be announced in a subsequent update." Some stretch targets in the initial campaign have also been changed and you can find these changes in the gallery below.
(Imagine a William Shatner voice here) Kickstarterrrrrrrrrrr! Man some of these campaigns have had wild rides, and ultimately I am happy that this at least offers reimbursement. If they had stood their ground, it would have thought about the reputation of both organizations. Deep Silver has been triggering satisfaction with this kind of thing already.
Update on PC Version Rewards [Kickstarter]
a. PC physical: package (disk) + EGS key
b. PC Digital: EGS key
c. PS4 Physical: Package (Disc)
d. PS4 Digital: PSN Voucher Code
* If you choose either PC Physical or PC Digital version, it will also be possible to receive a steam key one year later. Backers must manually select this option in the survey to receive the Steam key.
** If you had previously chosen PC and want to switch to PS4 or vice versa, you can do so.
We are currently working on the necessary changes in the backer survey system. We ask for your patience as there will be a short wait while the preparations are made. Once the survey changes have been completed, there will be a message here in the updates with details and notification of the survey response period. (Changes in your shipping address can still be made through the baker survey until the shipment begins.)
Together with Deep Silver and Epic Games, we agreed that If the above proposal could not be accepted for backers, refund requests will be honored.
Details of the request for reimbursement request will be announced in a subsequent update. We ask for your patience until that time.
* In case of rewards within your reward stage, such as Game content, has already been created and implemented, a full refund may not be possible.
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