That was what Christian and Justin Moore experienced when they entered a home in Cedartown, Georgia on May 24.
Their son Logan is 2 and has hypotension, a syndrome that affects his muscle tone and stabilizes a fight. His mother told CNN that Logan's physiotherapist suggested a walking trainer to help him go, but they didn't think the insurance would cover it and wondered if it would come in a timely manner.
So she and her husband approached YouTube, where they found a guide to making one out of PVC pipes.
"I found a video that looked easy and got the list and took it to Home Depot to see if they had everything we needed," said Christian Moore.
When they arrived, she asked a business employee she knew if anyone could help them with the tender list. Christian said what happened next, shocked her. She was met by a store manager and another employee who came to help.
"They started getting the parts together and told us they would put it together and wouldn't charge us for it," she said. "They told us to go with ice and came back in an hour."
When they came back, the walker had finished and even included Logan's name.
"I couldn't believe they were willing to do it. It took everything I shouldn't cry because it wasn't an easy way to my son. He has had a hard time doing things that would be easy for most children of his age, "Moore said.
One of the men who helped get the walker Jeff Anderson to write about the experience on his Facebook page and said, "Everybody was crying to see Logan walking around with the biggest smile on his face … Thank you all It helps and a blessing for this family and this little guy. "" There are so many children out there with hypotension, more than you think, "added Christian Moore. "I am grateful to share that there are still good people around to help."